Jul 21, 2017  To get a job as a poker dealer, you must obtain the level of training required by your prospective place of employment. Some casinos or cardrooms require completion of an in-house training program while others hire individuals who have completed a casino dealer course or possess a dealer’s license from another state.

• Online Casino Poker
• Casino Poker Games

If you have never been to a casino or public poker room before, your first trip can be filled with excitement, anticipation, and exhilaration. It may also cause you a little fear and apprehension. This article gives you a few pointers and some information about how things work in most casinos and public poker rooms. Let's get started with a major part of any casino experience -- the staff.

One of the most important things to remember is that the staff of a casino or poker room is there to make your visit as comfortable as possible because they want you to come back. If you can't find the card room or if you have any questions at all, don't hesitate to ask a staff member.

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The dealer is also part of the staff. If you are sitting down at a poker game in a casino or card room for the first time, tell the dealer that it is your first time and ask them to please keep an eye on you to make sure you aren't doing anything incorrectly. You may be amazed at how helpful and useful someone can be when you show them a little respect and ask for their help. Many times, especially at the lower-limit tables, other players are also helpful.

Also, most poker rooms have a place to sign a waiting list for a particular game. Some have a white board with the games and limits available along with the waiting players' initials. Others will just have someone who writes initials or names on a sheet of paper. The card room calls the next person on the list when a seat becomes available. Simply ask whoever is in charge of the board -- or a staff member -- to place you on the list for all of the games you are willing to play. If you are in a small poker room with no visible sign-up area, ask a dealer how to enter a game.

Well, now that you've found your table and you're ready to play, here are some general tips for casino poker:

• Wait for the big blind (The big blind is the largest forced bet at the beginning of a game designed to stimulate betting. The player who has to contribute the big blind rotates one position to the left after each game.) to get to you before playing. Use this time to watch your opponents, and get a feel for the way they are playing. It's amazing how much some players reveal if you just pay attention.
• Most players tip the dealer when they win a pot. This is not required, but if the dealer is doing a competent job, you should tip. Dealers are like waitstaff in that they make most of their money from tips. A sample plan would be to tip the dealer .50 on average size pots and possibly $1.00 on larger pots if the dealer is doing a good job. Also, you can watch what the other players are tipping to get an idea. Remember though that every dollar that goes to the dealer is reducing your winnings. You should be able to come to a happy medium with experience.
• Act when it's your turn. Never act before your turn. This is very poor etiquette and can change the outcome of a hand. The other players will understandably get upset with you.
• Make sure your cards are in plain sight.
• It is a good idea to place a chip on them to show that they are still live and protect them because the dealer won't take them when the chip is on them. If you leave your cards unprotected, the dealer might muck them (mix with discards) by mistake, and there is no way you can retrieve them. Most players keep their hand on their cards.
• When you win a pot (the total amount of money bet in a single game), don't reach for it. Let the dealer push the pot to you. Do not surrender your cards until the pot has been awarded to you on a winning hand.
• If you aren't sure whether you have the best hand at the end of a round, turn your cards face up, and let the dealer read the hands. If the dealer makes a mistake, it can often be corrected. If you throw your hand into the discard pile (often called the 'muck'), you are not eligible for any of the pot even if you made a mistake and had the best hand.
• Don't throw your chips into the pot (called 'splashing' the pot). Place all bets in front of you, and let the dealer pull them into the pot.

For more information on playing poker and other casino games, try the following links:

• To see all of our articles on poker rules and advice, go to our main article on How To Play Poker.
• Learn How to Play Texas Hold 'Em Poker, and you'll be ready for the most common poker game.
• If you think you're good enough, you might want to test your skills in a high-pressure situation. Be sure you know How to Play Poker in a Tournament before you ante up.
• As long as you're in the casino, you might as well drop a few bucks on some other games. Keep these Casino Gambling Basics handy.

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the poker dealer job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

• Craft your perfect resume by picking job responsibilities written by professional recruiters

• Pick from the thousands of curated job responsibilities used by the leading companies

• Tailor your resume by selecting wording that best fits for each job you apply

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• Accept direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met
• Performs accurate chip transactions
• Initiate courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity
• Protect the integrity of the game through visual observation of all guests and game layout
• Present oneself as a credit to the Company and encourages others to do the same
• Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members
• Observe all customer bets

• Initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity
• Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met
• Protects the integrity of the game through visual observation of all guests and game layout
• Presents oneself as a credit to the Company and encourages others to do the same
• Deal live poker games and poker tournaments
• Proactively greet, interact, and assist staff in a professional manner to foster and promote a cooperative and harmonious work environment
• Maintain the integrity of the game by remaining attentive and monitoring the moves of all players

• Understand the rules and procedures of all poker games offered
• Maintain the accuracy of all financial transactions by ensuring the correct exchange of currency and chips, as well as, balancing the banks at the end of each shift
• Maintain the speed of the games by continually moving the action as necessary
• Ensure the poker rake is in accordance with casino and gaming regulations
• Recall and repeat betting rounds
• Notify supervisor/manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
• Perform all other job related duties as requested

• Ability to perform basic mathematical operations, including calculating discounts, interest, commissions and apply to practical situations
• Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 10 lbs
• Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift
• Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment
• Ability to read, write, comprehend and speak English
• Ability to stand for prolonged periods of time
• 1st Major Function (60% of time spent)
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Use hands to finger, handle, or feel and reach with hands and arms
• Lifting/moving maximum of 25 lbs

Poker DealerResume Examples & Samples

• Deal live poker games and poker tournaments
• Proactively greet, interact, and assist staff in a professional manner to foster and promote a cooperative and harmonious work environment
• Maintain a professional, friendly and courteous atmosphere that provides guests with an exceptional gaming experience and ensures efficient operations
• Must have the ability to handle money and perform basic math
• Maintain the integrity of the game by remaining attentive and monitoring the moves of all players
• Understand the rules and procedures of all poker games offered
• Maintain the accuracy of all financial transactions by ensuring the correct exchange of currency and chips, as well as, balancing the banks at the end of each shift
• Maintain the speed of the games by continually moving the action as necessary
• Ensure the poker rake is in accordance with casino and gaming regulations
• Recall and repeat betting rounds
• Assist in all areas of the poker room and perform table fills
• Perform all other job related duties as requested

Poker DealerResume Examples & Samples

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members
• Deal their games to the best of their ability and according to casino policies and procedures
• Provide prompt, accurate and courteous service to all customers
• Ensures department adheres to all regulatory, departmental and company policies and procedures
• Responsible for the integrity of their assigned table
• Handle all payoffs, customer buy-ins, fills and credits
• Knowledge of all promotions and events
• Must have a high degree of mental and physical dexterity
• Must be able to tactfully control and pace their assigned game
• Must have passed a math and dexterity test &/or have completed our dealing school and passed an audition or have a minimum 6 months dealing experience

Poker DealerResume Examples & Samples

• Knowledge in all aspects of the games dealt
• Compliance of company and departmental policies and procedures, Colorado Gaming Regulations and Internal controls
• Knowledgeable of applicable state gaming laws and regulations
• Completion of DealersSchool or six months experience as a dealer
• Ability to communicate effectively with supervisors and peers alike

Poker DealerResume Examples & Samples

• Exhibit consistent proficiency in dealing the game of Poker
• Protects and control game being dealt
• Follow all PGCB Rules and Regulations related to the game of Poker
• Transports cash to the Poker room cage or the Poker cashier window at the main cage for dealers or patrons of the Poker room to be exchanged for value chips
• Complete all paperwork in accordance with PGCB and approved Sands’ standards
• Read and understand the Sands Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons

Poker DealerResume Examples & Samples

• Greet and welcome guests, establish rapport, and provide excellent customer service by answering questions, resolving disputes and adhering to guest requests
• Understand the rules and procedures of all poker games offered at the resort
• Maintain general property knowledge
• At least 1 year previous dealing experience in a major casino
• Strong knowledge of Poker regulations
• Excellent interpersonal and customer service skills

Poker DealerResume Examples & Samples

• Ability to deal poker in order to provide a courteous and entertaining experience
• Initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity
• Sponsors new dealers as needed in order to provide new hires with adequate on the job training
• Protects the integrity of the game through visual observation of all guests and game layout
• Performs all other related and compatible duties as assigned
• Prior poker experience or successful completion of Poker School required
• Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality

Poker DealerResume Examples & Samples

• Compliance of company and departmental policies and procedures, Nevada Gaming Regulations and Internal controls
• Must be able to bend, reach, and twist so as to collect bets, deal cards, etc
• Must be 21 year of age or older
• Must have completed of Dealers School or possess six months experience as a dealer

Dual Rate Poker Dealer / SupervisorResume Examples & Samples

• Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members
• Accept direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met
• Initiate courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity
• Sponsor new dealers as needed in order to provide new hires with adequate on the job training
• Protect the integrity of the game through visual observation of all guests and game layout
• Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats
• Present oneself as a credit to the Company and encourages others to do the same
• Performs accurate chip transactions
• Observe all customer bets
• Notify Poker Leadership immediately of any irregularities or any customer requests which are outside of a Poker Dealer's authority or knowledge
• Must successfully complete poker dealer training or have previous casino poker dealing experience
• Must be able to successfully complete an audition displaying adequate Poker skills
• Must be fast and accurate in handling cash
• Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets

Poker DealerResume Examples & Samples

• Provide all guests with the 'ultimate guest experience' with courteous, professional, and prompt service
• Provide a positive and progressive work environment for all employees through positive interactions and reinforcement
• Safeguards the assets of the company
• Basic understanding of scheduling, payroll, time sheets, computers, and money handling
• Ability to stand or sit for prolonged periods
• Normal range of hand mobility and dexterity
• Able to work in loud and smokey environments

Poker DealerResume Examples & Samples

• Provide accurate and efficient dealing while providing an entertaining experience to customers
• Follow game procedures when dealing Blackjack and any other form or variation of table games
• Provide prompt, courteous and accurate dealing at assigned table(s)
• Accepts direction during day to day operations to ensure adherence to all company and departmental policies and procedures and state regulations as it relates to this position
• Receive wagers from customers and pays the appropriate game outcomes
• Maintain game security and protects company assets at all times
• Assist customers in understanding the rules and ensures adherence to established policies and procedures
• Maintain a clean and organized work area including wiping down poker tables and picking up dirty glasses
• Enthusiastically support, actively promote and demonstrate superior customer service in accordance with department and company standards and programs
• Must be able to successfully pass an audition displaying adequate Poker skills for the following games: No Limit Texas Hold’em, Limit Texas Hold’em, Omaha 8, Pot Limit Omaha
• Possess a High school diploma or equivalent

Poker Dealer Dual RateResume Examples & Samples

• Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met
• Presents oneself as a credit to the Company and encourages others to do the same
• Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift

Online Casino Poker

Hpt Poker DealerResume Examples & Samples

• Provides extraordinary guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers
• As called upon, explains aspects of various games, such as Texas Hold’em, 7 - Card Stud, Omaha Poker, to gaming patrons
• Maintains familiarity with other gaming and entertainment/service activities for Belterra Casino Resort patrons, in order to provide information and correct answers to questions
• Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of Poker and Table Games Department
• Demonstrated proficiency in dealing poker or any of the required games, acquired through training or experience

Poker DealerResume Examples & Samples

• Providing superior customer service in accordance with Customer Service Standards
• Performs the act of mechanically dealing a game in a proficient manner, according to current company policies and procedures and applicable gaming regulations
• Responsible for handling guest transactions and notifying Supervisor of any irregularities that may arise during the game
• Manages gaming chips, collects rake and distributes winning pot according to house rules in an accurate manner
• Occasional Chip Runner
• Participate in ongoing training and successful completion of additional games as deemed necessary
• Prior Poker experience or successful completion of Poker Dealer School required
• Must have the ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs
• Must have the ability to solve practical problems and deal with a variety of situations
• Regularly required to sit for extended periods of time
• Use hands to finger, handle, or feel and reach with hands and arms

Poker DealerResume Examples & Samples

• Responsible for maintaining & protecting the bankroll at all times
• Must be able to handle gaming cheques in a proficient manner
• Must be knowledgeable of Poker rankings
• Must be proficient at shuffling and pitching cards
• Must be able to accurately convert currency to gaming cheques, calculate, rake, and color changes
• Must implement approved policies and procedures in the performance of duties
• Must provide quality customer service to all our patrons
• Must be able to provide “hosting” duties to Poker Room guests on a rotating basis. These duties will include: Greet players at the podium with a friendly smile and a welcoming attitude, Convey to customers what poker games are available and at what limit, accurately adding player’s names to the game lists and providing information about the requirements of the games, calling names of waiting players on lists when seats become available and coordinating with floor persons to ensure players are properly seated in requested games, When directed by a supervisor, announcing new games and calling names of players waiting for such, properly answer the telephone, providing information to callers, recording messages accurately and passing them on to appropriate party, transferring calls to appropriate personnel as determined by customer’s needs
• Have a detailed knowledge of all Poker Room activities, such as tournaments, “Bad Beat” jackpots, promotions, etc. so as to accurately inform customers when requested
• Provide quality customer service to all of our customers
• Provide support to other Poker Room staff as necessary

Poker DealerResume Examples & Samples

Casino Poker Games

• Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc
• Must deliver excellent guest service 100% of the time
• Must be flexible with scheduling and prepared to work overtime when needed
• Must be aware and informed of all internal controls and standard operating procedures
• Excellent verbal communication required
• Sound knowledge of assigned games

Poker Dealer TournamentResume Examples & Samples

• Responsible for conducting operation of poker games
• Responsible for adhering to poker room policies and procedures
• Responsible for accuracy of table pot and table rake
• Maintains a clean and safe environment
• Assists in poker room operation as needed
• Well groomed and neat appearance
• Basic and intermediate math skills, handling chip and currency, distinguish poker hand combinations